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Monday, June 26, 2017

Frequently Asked Questions


Account Questions:

Am I allowed to have more than one account?
We allow one account per individual. There may be more than one account per household, however each person registering an account must have a separate computer and separate ISP to participate in our program.

How can I log into my account?
Log in at http://www.

How can I cancel my account?
Go to your user info page and at the bottom of the page you enter your username and password, then click cancel.

How can I cancel receiving your newsletters?
Your membership in our program allows to send you email messages and advertisements. You may not cancel receiving email ads from xray-cash.comwithout terminating your membership in our program and forfeiting any and all earnings. Log in to your account and click the "User Account Info." Link. At the bottom of the page you will find the option to "Cancel Account".

How can I change my personal information?
Log in to your account and click the "User Account Info." link. You will be able to edit any of your information except your name and member ID.

I live outside the US, can I join?
Yes, we welcome all honest international members.

I have Web-TV, can I join too?
Yes, though some programs will not allow WEB-TV users to join their program, we welcome WEB-TV users. Our efficient tracking method allows WEB-TV users full earning privileges.

Am I allowed to have more than one paid ad open at a time ?
No, you must allow ad timers to expire before opening another paid ad on Xrayemails. This is for the benefit of the advertiser.

How do cheat links / quality control links work ?
You will find quality control or cheat links in our PTC sections and occasionally in emails. We send these trying to weed out blind clickers and click bot users. Our links are clearly marked and always sent as a solo email. You have 1 Chance, if you let the timer expire on our quality control links your account WILL be deleted, there is no exception. There is more than ample warning that they are cheat links, and always have at least 30 second timer, if that expires you clearly were not reading and paying attention as you should be.

Earnings Questions:

How much do I earn by participating in paid-emails?
Each advertiser pays a different amount per unique visit. These amounts change frequently so we cannot give an exact amount for each visit, however we do give you a large percentage of the amount we earn.

What are Points used for?
Points can be redeem for ads ,upgrades and auction.

When can I request payment?
You may request payment after you have earned the minimum payout.

How can I request payment?
As soon as you reach payout, you will see the redemption option appear in your account area, after submitting your redemption request, we will validate your account, and then begin the payment process. You will also have the option to redeem your earnings for discounted advertising with us. When you qualify, you will see what options are available to you in your account area.

When am I paid?
After your payment request is made and your account is in good-standing we will issue payment to you within 9 business days.

How am I paid?
Payments are made via Libertyreserve(10% fee)/Alertpay/US Amazon Gift Card/M18 Gift Card(For China Members Only).

What's Paypal Masspay?
We make Paypal payment via masspay.There is 2% fee will apply for masspay,amount will be deducted from our account.However, you will receive payment with no fee even if your account type is Business or Premier. For German & UK members:Paypal deduct fees even your paypal account is Personal Type,our Masspay will save you fee.

Why my payment request disappeared?
If your payment request disappeared/got cancelled by us, there must be some problems with your account or your request.
These include but are not limited to:
1) User Info problem - false/invalid personal infos, bad keywords selected etc.
2) Earnings problem - clicked something you shouldn't click.
3) Request problem - selected Libertyreserve but put a Paypal address, invalid payment account etc. Please make sure to check everything BEFORE you go ahead to re-submit your request, 3 times without the problem resolved will lead to your account termination. Contact us if you have any questions.

Referral Questions

How can I refer other members?
You may place a link with your referral url to on your website. You may add your referral url to your email signature. You can give out flyers or advertise in any way you wish except for Spamming.

What is my referral link?
Your personal referral link can be found on your personal "Referral links" page.

What can I earn through referrals?
You can earn commissions through your referrals.

Are my referral earnings working?
Yes, it takes many paid emails received by members to have referral earnings show up, even for members that have 100's or 1000's in their downline. Referral earnings are displayed once a referred member has earned their referring member at least 1 full cent. Technically a member with 1000 referrals that have each earned him/her 1/2 cent has earned $5.00 but their earnings will not be shown until an individual member has earned them 1 full cent.

Advertising Questions:

I have a website I would like to advertise, where can I find information on your different programs and costs?
Visit our advertisers section of the website for complete details.

I have questions not answered on this FAQ page, what can I do?
Contact Us and supply as much information as possible so we can solve the problem in a timely manner.

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